Privacy Policy

Effective Date: February 13, 2026

Website: https://birdsnestla.com/
Company: Birds Nest Cafe

1. Introduction

Birds Nest Cafe (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://birdsnestla.com/ (the “Website”) or interact with us online.

By using this Website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing or mailing address
Payment information (if ordering online)
Reservation details
Any information submitted through contact forms

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of visit
Referring website

This information may be collected through cookies and analytics tools.

3. How We Use Your Information

We may use your information to:

Process food orders or reservations
Send order confirmations and pickup notifications
Respond to inquiries
Send promotional offers (if you opt in)
Improve website performance and customer experience
Comply with legal obligations

4. SMS & Text Messaging Policy

If you opt in to receive text messages from Birds Nest Cafe:

You may receive transactional messages such as order confirmations, pickup reminders, and reservation notifications.
If you separately opt in, you may receive promotional messages, special offers, event announcements, and updates.
Message frequency may vary.
Message and data rates may apply.
Reply HELP for assistance.
Reply STOP to opt out at any time.

Consent to receive text messages is not a condition of purchase.

5. Online Ordering & Payment Processing

If we offer online ordering, payments may be processed through secure third-party payment providers. We do not store full credit card numbers on our servers.

Please review the privacy policies of those third-party processors for additional information.

6. Cookies & Tracking Technologies

We may use cookies to:

Improve website functionality
Analyze traffic and visitor behavior
Enhance user experience

You can disable cookies through your browser settings, but certain website features may not function properly.

7. Sharing of Information

We do not sell your personal information.

We may share information with:

Payment processors
Website hosting providers
Marketing or CRM platforms
Legal authorities if required by law

All third-party providers are required to protect your data.

8. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders or reservations
Provide services
Comply with legal requirements
Resolve disputes

10. Your Rights

Depending on your location, you may have rights to:

Request access to your personal data
Request corrections
Request deletion
Opt out of marketing communications

To exercise these rights, contact us using the information below.

11. Third-Party Links

Our Website may contain links to third-party websites (such as delivery platforms or social media). We are not responsible for their privacy practices.

12. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy, please contact:

Birds Nest Cafe
Website: https://birdsnestla.com/