Privacy Policy

Effective Date: February 13, 2026
Website: https://birdsnestla.com/
Company: Birds Nest Cafe

Birds Nest Cafe (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://birdsnestla.com/ (the “Website”) or interact with us online.

By using this Website, you agree to the terms outlined in this Privacy Policy.

1. Introduction

This Privacy Policy describes how Birds Nest Cafe collects, uses, and protects personal information obtained through our Website, online services, reservations, catering inquiries, and communications.

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing or mailing address
Payment information (if ordering online)
Reservation details
Any information submitted through contact forms

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of visit
Referring website

This information may be collected through cookies and analytics tools.

3. How We Use Your Information

We may use your information to:

Process food orders or reservations
Send order confirmations and pickup notifications
Respond to inquiries
Send promotional offers (if you opt in)
Improve website performance and customer experience
Analyze website usage and traffic
Comply with legal obligations

4. SMS & Text Messaging Policy

If you opt in to receive text messages from Birds Nest Cafe, you may receive:

Transactional messages such as order confirmations, pickup reminders, or reservation notifications
Promotional messages, special offers, event announcements, and updates (if separately opted in)

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

Reply HELP for assistance.

Reply STOP to opt out at any time.

Consent to receive text messages is not a condition of purchase.

5. Mobile Information Privacy

If you provide your mobile phone number through our Website or other communication channels, it may be used to send service-related or promotional messages as described above.

We do not share your phone number.

We also do not sell, rent, or disclose your mobile number to third parties for marketing purposes.

Your phone number will only be used for communications related to Birds Nest Cafe services and updates.

6. Online Ordering & Payment Processing

If we offer online ordering, payments may be processed through secure third-party payment providers.

We do not store full credit card numbers on our servers.

Please review the privacy policies of those third-party processors for additional information.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality
Analyze traffic and visitor behavior
Enhance user experience

You may disable cookies through your browser settings. However, some website features may not function properly.

8. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties such as:

Payment processors
Website hosting providers
Marketing or CRM platforms
Analytics providers
Legal authorities if required by law

All service providers are required to protect your information and use it only for authorized purposes.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders or reservations
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes

11. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to personal data we hold about you
Request corrections to inaccurate information
Request deletion of personal data
Opt out of marketing communications

To exercise these rights, please contact us through the contact form on our Website.

12. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about personal data collected and request deletion of that data.

13. Third-Party Links

Our Website may contain links to third-party websites such as delivery platforms or social media pages.

Birds Nest Cafe is not responsible for the privacy practices of those websites.

14. Analytics & Website Performance

We may use analytics services (such as website analytics tools) to understand visitor behavior and improve the performance and usability of our Website.

These services may collect anonymized usage data.

15. Data Accuracy

You are responsible for providing accurate information when placing orders, submitting reservations, or completing contact forms.

Incorrect information may prevent us from providing services or responding to inquiries.

16. Data Transfers

Information collected through the Website may be processed or stored on servers located in the United States.

By using the Website, you consent to such processing.

17. Children’s Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

18. Policy Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated Effective Date.

Your continued use of the Website after updates indicates acceptance of the revised policy.

19. Miscellaneous

If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

20. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact form available on our Website:

Birds Nest Cafe
https://birdsnestla.com/